Google owes you, not the other way around.
Google Stadia Refund: Whatever your thoughts are on Google Stadia’s demise, one thing is certain: the company going the extra mile and providing refunds to users is a very commendable move. If you were a Stadia player who spent money on it, you will soon receive a refund to your original payment method. You may even have it in your bank account. However, some users are reporting a negative side effect that appears to be related to the Stadia refund: their Play Points balances.
According to user reports on platforms such as Reddit, Stadia users are seeing refunds hit their accounts, but Google appears to be deducting Play Points from their accounts in the process. As a result, many people are reporting negative balances on their Google Play accounts. Some users are seeing thousands of negative balances, effectively preventing them from claiming discounts on Play Store purchases until the negative balance is resolved.
A legit concern @GoogleStadia @madebygoogle @GooglePlay @AndroidPolice @9to5Google @AndroidAuth pic.twitter.com/8p642lVnrs
— Danny Stuckey (@seven58o) November 10, 2022
Stadia purchases earned Play Points based on the user’s Play Points tier, with a minimum of 1 point per dollar spent. With triple-A titles costing $70 each, it’s easy to see how those points accumulated, were spent on apps and movies (every point equals one cent off a purchase), and are now being deducted, leaving users in the red.
Some users see it as a punishment from Google, and while it’s unclear whether the company considered this move, it does appear shady, unfair, and, frankly, a little sanctimonious — after all, no one but Google is to blame for Stadia’s demise. Whether the outcome was intended or not, Google should definitely address it in order to allay user concerns.
For the time being, if you’re affected, all you can do is complain online with everyone else in the hopes that Google will at least address the issue, let alone fix it soon. Who can say? As a result of all of this, the company may find itself in legal trouble.
Read all Latest News, Sports News, Entertainment News, Automotive News, Health News and more here.